Stackt Club: Give Friends 10% Off and Earn £100

By Stackt ·

Meet Stackt Club

Five passes a month.
A friend saves.
You get a thank-you.

Give a new customer 10% off eligible first-order services. Earn £100 when their qualifying first order is completed.

The Stackt app showing the Club tab with Guest Passes alongside the home screen

Stackt Club is our referral programme for UK customers. Once your first Stackt order is completed, you receive five Guest Passes each month to share with friends. They get 10% off eligible services on their first order, and you earn £100 when a qualifying referral is completed.

If someone asks who helped with your move or collected your furniture for storage, you can send more than a recommendation. A Guest Pass gives them an introduction to Stackt with a discount attached. The Club tab in the Stackt app keeps your passes and referral progress together, so you can see what has happened after you share.

What is Stackt Club?

Stackt Club connects an existing customer’s recommendation with a new customer’s first booking. You share an individual pass from the app; your friend uses its link or code when arranging their order. The discount belongs to your friend, while the referral reward belongs to you.

There are two different moments to keep in mind: joining the Club and earning a reward. Your own first completed order unlocks membership. Your friend’s qualifying first completed order is what earns the £100. Simply sending a pass, opening its link or starting a quote does not complete that referral.

The programme is for individuals aged 18 or over who reside in the UK and meet the Stackt Club eligibility conditions. If you have not used Stackt yet, start with moving services or storage with collection and choose the service you need. Membership follows once your first order is complete.

How Stackt Club works, from pass to payout

  1. 01

    Share a pass

    Send a Guest Pass from the Club tab to a friend who has not booked with Stackt before.

    Sharing is an invitation, not an earned reward.

  2. 02

    Your friend books

    They use the pass for their first order and receive 10% off the eligible services.

    A redeemed pass is not a completed order.

  3. 03

    The order is completed

    The qualifying first job must be completed, with payment confirmed and no refund.

    This is the milestone that qualifies the referral.

  4. 04

    You receive £100

    The reward is included in the next monthly payout, between the 1st and 10th.

    Paid to your UK bank account or PayPal.

The referral journey. A shared or redeemed pass is not yet an earned reward; the completion and payment conditions must be met.

Your friend does not need the app to redeem a pass. They can follow the link you send and book through the website. If they prefer to request a quote another way, they can enter the code in the promo field or quote it to the team by phone. Opening the Guest Pass page alone does not use it up: redemption happens when it is used for a booking.

What does your friend’s 10% discount cover?

The Guest Pass applies to specified services on a new customer’s first order. It is not 10% off every future payment, and it does not reduce ongoing storage fees. That distinction matters if your friend is booking both collection and several months of storage.

Guest Pass coverage under the current Club terms. On a phone, swipe the table horizontally if needed.
Part of the first orderGuest Pass discount
Moving and storage collection10% off eligible service charges
Packing services10% off the service, not packing materials
Furniture dismantling and reassembly10% off eligible service charges
Ongoing storage feesNot included
Packing materials and their deliveryNot included
2-hour time slots, cleaning, disposal and international shippingNot included

A simple example of the saving

Imagine a first order contains £300 of eligible moving or collection services and £80 of ongoing storage charges. The Guest Pass reduces the eligible £300 by £30, bringing this example total from £380 to £350. The £80 storage charge stays the same.

This is an illustration of the calculation, not a Stackt price quote. Your friend’s saving depends on the eligible services in their actual booking. They should check that the code and discount appear correctly in the quote before confirming. Our packing service page explains the service separately from the materials they may need.

How to send a Guest Pass from the app

  1. 1

    Open the Club tab

    Find your current Guest Passes in the Stackt app. Check which are ready to share and which have already been sent or used.
  2. 2

    Choose a friend who is new to Stackt

    Each pass is for one new customer’s first order. You cannot use your own pass, and a friend who has already booked with Stackt is not eligible as a new customer.
  3. 3

    Share the individual pass

    Use the app’s sharing options to send it by message or link, or show its QR code. Make sure it is marked as sent in the app and ask your friend to check its expiry date.
  4. 4

    Let your friend make the booking

    They follow the link or use the code when requesting their quote. They supply their own booking details and choose the moving or storage service they need.

A direct introduction is usually most useful when someone has mentioned a real need: a move, a gap between addresses, a renovation or furniture they need out of the way. Send the pass with a short explanation of what you used Stackt for, rather than just forwarding an unexplained code. Share it with the person who will actually make the first booking.

You do not need to collect a friend’s address, phone number or moving details to send them a link. Let them provide that information directly when they request a quote. If you do share someone else’s personal information with Stackt, the programme terms require their consent.

Five new passes each month: the expiry rules

Members receive five new Guest Passes on the first of each month. Each is single-use. An unused pass does not sit in your account indefinitely, so checking whether a pass is ready, shared or already redeemed helps you send the right one.

ISSUED

Five on the 1st

A fresh monthly set appears in the Club tab.

NOT MARKED AS SENT

Month-end expiry

Unsent passes expire at the end of their issue month.

MARKED AS SENT

Three months from issue

The validity window starts when the pass was issued, not when it was sent.

A new monthly set and an older shared pass can have different expiry dates. Check the date on each pass.

For example, sending a pass near the end of its issue month does not restart a fresh three-month clock. The terms count the window from the original issue date. If a pass has expired, ask for a current one rather than assuming an old message will still work.

When do you receive the £100 reward?

You qualify for £100 when the referred friend successfully completes their first eligible order, with their payment confirmed and no refund. Rewards are processed in the next monthly payout, between the first and tenth, to your UK bank account or PayPal. They are not paid immediately when a link is shared.

If your friend’s qualifying first order is completed in one month, the published schedule puts the reward in the following monthly payout window. Check the Club tab for referral progress rather than treating a booking confirmation as a payout confirmation. The programme terms also allow rewards to be revoked when an order is cancelled or refunded.

Sending five passes is not a guarantee of five rewards. Each referral must meet the new-customer, booking, completion and payment conditions. The current programme terms apply, and Stackt may change the programme or limit rewards.

Keep track without chasing your friends

The Club tab lets you see your passes and follow what happens after they are sent. A shared pass tells you the invitation has gone out; a redeemed or activated pass means it has been used for a booking. A completed order is a later milestone, followed by the reward’s monthly payout.

Those stages help separate “my friend has the link” from “my reward is due”. If progress looks different from what you expected, check the relevant pass and order details before contacting support. Do not send another person’s private booking information around a group chat to troubleshoot a referral.

The same app also keeps your stored items, photos and orders together. For a friend who is still planning their move, the free moving planner and storage calculator can help them prepare before they request a quote. A pass helps with an eligible first booking; those tools help them work out what to book.

Start with your next useful recommendation

If you are already a member, open the app and check this month’s passes. Think of a friend who has actually asked about moving or storage, send a current pass and let them choose their own booking. You can follow the referral in the Club tab while they arrange the service that fits their plans.

New to Stackt? Visit the Stackt Club page for the programme overview, then explore the service you need. After your first order is completed, you can access your own passes and make that same introduction for someone else.

Stackt Club questions, answered

Do I need to keep paying for storage to be a Club member?

The published joining requirement is a completed first Stackt order, not an ongoing storage subscription. Members must also meet the programme’s eligibility rules, including being at least 18 and residing in the UK. Check the current Stackt Club terms for the full conditions.

Does my friend need the app to use a Guest Pass?

No. Your friend can follow the Guest Pass link and book on the website. They can also enter the pass code in the promo field when requesting a quote, or quote the code to the team by phone. Members use the Stackt app to access and share their own passes.

Can I use my own pass or give one to an existing customer?

No. A Guest Pass is for a new customer’s first order. You cannot redeem your own pass, and someone who has already booked with Stackt does not meet the new-customer requirement. Each pass can be redeemed once.

What happens to passes I do not send this month?

A pass that has not been marked as sent in the app expires at the end of its issue month. A pass marked as sent remains valid for three months from its issue date. Five new passes are issued on the first of each month; check the expiry date on the individual pass.

What if my friend cancels or receives a refund?

The reward depends on a qualifying completed first order and confirmed payment, without a refund. A cancelled or refunded order can make the referral ineligible, and Stackt may revoke the reward under the programme terms. Sending a pass or receiving a booking confirmation alone does not earn the reward.

Who should I contact about a missing reward or a pass?

Check the status shown in the Club tab and the pass’s expiry date first. If you still need help, contact Stackt through the Support tab or at help@stackt.co.uk. Keep the relevant pass code and order details to hand so the team can investigate.